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About us
Named after the warmth at the centre
Core body temperature. The ° in our name is that degree of warmth.
Core temperature is the warmth at the centre of the body. Warm Centre is named after exactly that: steady warmth at the heart of someone’s life.
Our name is what we do
W·A·R·M
Two halves, one promise. Welfare access gets you through the hard week. Resource mentorship is what stays after it.
- WelfareThe support you’re entitled to: money, housing, food, safety.
- AccessGetting through the door to it, with someone making the calls with you.
- ResourcePractical things to keep: skills, tools, courses, contacts.
- MentorshipThe same person beside you, for as long as it helps.
What we believe
Four things we won’t compromise on
- 01
Beside you, never above you.
We’re not here to judge, assess or manage you. We’re here to help with what you came for, in the way you want it.
- 02
Free means free.
No fees, no gap, no catch. Not for help, not for mentoring, not for interpreters.
- 03
We stay.
Most services stop when the emergency is over. That’s when mentoring starts.
- 04
Your story, your pace.
You tell us what you want to, when you want to. Your information is yours.
Governance
How we look after you
Acknowledgement of Country
Warm Centre acknowledges the Traditional Custodians of the land on which we work, the Turrbal and Jagera peoples, and pays respect to Elders past and present. Sovereignty was never ceded.
What you can do next
Get help
Centrelink, rent, bills and foodFree, no referral neededDrop in
Hours and directionsOpen Monday to Friday, 9am to 5pmCall
0412 885 481During opening hours