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About us

• Warm Centre is a place in Brisbane where you can get help.

• Our help is free.

• What you tell us is private.

• After the urgent things are sorted, you can have a mentor. A mentor is the same person you meet again and again. They help you with things like money, work and paperwork.

Coming to see us

• We are at 2/290 Boundary Street, Spring Hill QLD 4000.

• We are open Monday to Friday, 9am to 5pm. We are closed on public holidays.

• You do not need to book. You can just come in.

• There are no steps at the entrance.

• At the front desk, tell us your first name and what you need help with. There are no forms to fill in first.

• You can have an interpreter for free. There is a hearing loop at the front desk.

More about visiting us

Help with money

• We can help you with Centrelink. We can help you fill in forms and read letters.

• We can help if you cannot pay your bills. We can call the company with you.

More about Centrelink help · More about bills

Help with food

• If you do not have enough food, we can help.

• We can also help with things like toiletries and nappies.

More about food help

Help with a place to live

• We can help if you have trouble with your rent or your landlord.

• If you have nowhere to sleep tonight, come in early. We will try to find you a bed.

• When we are closed, call the Homeless Hotline on 1800 474 753. It is open all the time.

More about help with housing

Talk to us

• Call or text us on 0412 885 481.

• Email us at [email protected].

• If you are Deaf or find it hard to hear or speak, use the National Relay Service on 133 677.

• For a free interpreter, call 131 450 and ask for Warm Centre.